Online account management
- Check balances
- Arrange payments
- View statements & arrangements
- Do it online and save time - anytime
With our online account management service, you can access a full range of services: anytime, any place.
It's safe. It's easy. It's convenient. It's a great way to stay on top of your finances - your own way.
We're always working hard to stay at the forefront of online account management. One of the ways we do this is by always striving to provide excellent levels of personalised service.
Our online account management service lets you:
- Check your balances.
- Make one-off payments.
- View recent transactions on both your accounts (over the last 3 months).
- Order paying-in books.
- View your regular incomes, standing orders & Direct Debits.
- Report lost or stolen cards.
Register now - and manage your account the way you want to - when you want to.
Count on us for a personal service
Here at thinkmoney, we base our business around a strong set of beliefs and values; one of which is building long-term relationships with you, our customers. We're all about offering you a high standard of personalised service; a standard we're proud of.
We've made it easier for you to do what you want, where you want, when you want - by:
- Doing it online
- Sending us a text message
- Phoning a Money Manager
- Using our automated phone service
Online account management - the hi-tech low-down
Here are a few key facts we've put together about using the internet to manage your finances:
- It's accessible. You don't need any special equipment. You can use any computer as long as it has a suitable web browser (minimum recommended version is Windows Internet Explorer 6, and we advise you to make sure you have suitable virus protection).
- It's secure. Your account safety is one of our top concerns. We use a wide range of security measures, including encryption technology, to make sure our online service is completely secure.
- It's improving! We're always working on new ways to make it easier for you to manage your account online.
- It’s there for all our customers. There's no additional charge for using our online account management service - so you can use it whenever you like, as often as you like. (The usual internet charges from your supplier will still apply.)
If you have any questions - or if you run into any issues - contact the Technical Support Team helpdesk on 0800 195 2912.